Thursday, March 1, 2012 2:04:00 PM
Added By: Todd Mayberry (todd@bluechalksoftware.com)
Tech comments and user info add changes
When an Administrator or Building Administrator adds comments to a work order, those comments are displayed for administrators and technicians in the technology work order system (or building administrators and building technicians in the building work order system). Bill Thoms of Trails Regional Library pointed out that those comments can be missed by technicians and that it would be helpful for the system to email those comments directly to the assigned technician. We added that feature to the technology and building work order systems this morning.
We also added a link to the work order pop-ups (in both the building and technology systems) so that users can click to add information to their own work orders. Now users can hover and click rather than opening the work order, clicking on the user tab, then clicking on the add information link. Every bit of time saved helps!
Thanks again to all our customers and to Bill for his suggestions. Email your ideas for our systems to todd@bluechalksoftware.com
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